People, Planet, Profit / CSR Corporate social responsibility
In practice, we can distinguish two groups of companies:
(1) Insurers who seize the opportunities of CSR now to become or remain market leaders.
(2) Insurers who - driven by legislation or image damage - will involuntarily follow group 1.
RealXS is suitable for group 1. Insurers in Group 1 want to remain financially sound in the long term, take the insurance profession seriously, nurture internal knowledge transfer and take social responsibility. Real XS offers Group 1 the opportunity to be visibly recognised in the market as a frontrunner.
Insurers looking ahead can belong to Group 1. Within your core business model - selling insurance products - lies a wide range of market opportunities. You can exploit these with Real XS' unique software. In this automation software, transparency and efficiency are the basic principles.
The professionally rock-solid and efficient insurance software from RealXS is the solution:
- ....To remain the "employer of choice" and no. 1 customer-friendly insurer while increasing your productivity
(People)
- .nbsp; ...to lower your environmental impact while increasing efficiency
(Planet)
- ...to cut costs and ensure internal knowledge transfer across generations, while establishing yourself as an
honest, transparent insurer
(Profit)
PEOPLE
Society is ageing. Attracting young talent in the insurance sector is difficult, as the new generation of employees wants to be able to work flexibly and digitally. Traffic jams unnecessarily waste productive time and frustrate employees. The potential of talent with physical disabilities remains untapped. Customers have little confidence due to long waiting times.
RealXS solves these problems while increasing the productivity and satisfaction of your (future) employees and customers.
RealXS = flexibility, diversity and labour participation. Your employees are no longer tied to fixed working hours or office locations. In fact, your entire automation becomes accessible online everywhere for your employees. The "New World of Work" becomes attractive at your company for people who combine work with family or care, or who are unable to work full office days because of a disability or old age. A great opportunity to realise your ambitions in terms of workforce diversity and participation.
RealXS = Being Clear to Consumers. Customers experience stress due to prolonged uncertainty and lack of clarity about their claims. Thanks to the efficiency gains that can be made with Real XS digitalisation, both customer and insurer benefit from (1) drastically reduced handling time and (2) optimal transparency and communication on the current status of claims reports. Customer satisfaction improves permanently as a result.
PLANET
Did you know that if all countries in the world had the same (energy) consumption pattern as the Netherlands, we would need 3.4 earths? (Bron: WNF). Within the framework of "Sustainable Procurement Policy", Government and institutions are increasingly no longer awarding contracts to companies that make insufficient efforts to reduce their CO2 Footprint. Many companies are therefore working hard to reduce harmful C02 emissions and water consumption. Prices of energy, raw materials and water are rising every year. But also motivation to want to take responsibility in combating climate change is an important reason for them.
RealXS offers you the chance to be both more efficient and environmentally friendly.
RealXS = more efficient and environmentally friendly meetings. Integrating digital communications, RealXS has an online, efficient alternative to face-to-face meetings.
RealXS = more efficient and energy-saving accommodation for employees. Because you can work more flexibly (see "People"), you need less physical office space. As a result, you save both high energy costs and the environment. Thanks to Real XS (see "Profit"), the financial growth of your company does not have to be accompanied by physical growth.
RealXS = more efficient and energy-saving housing of your data centre. Because RealXS uses the internet, if you wish, you can use services from external specialised data centres where energy consumption is relatively low due to efficient bundling of new sustainable technologies. If you do not wish to make use of this, the software can also be installed as an extranet on your own hardware.
RealXS = save on paper and energy. You optimise your internal and external information management and you can communicate more effectively. Internal documents need not be printed. Prepared as well as incoming and outgoing documents intended for Consumers, Intermediaries or Insurers are archived and handled digitally. This also applies to marketing and communication material such as newsletters. RealXS enables you to send such material only to relevant target group(s) within your customer base. Digitally if the recipient so determines. This not only speeds up your communication considerably, but also saves on internal handling and postal services, as well as huge savings on the use of paper and envelopes.
PROFIT
Several Authorities and successive Finance Ministers, have been forced to issue or envisage drastic measures. About Pools appearing to be a cartel, about the way Financial Products are put together. About the level of remuneration, even about abolishing it. New accounting rules, compliance, there seems to be no end to it.
Not so surprising : Consumers, via television programmes such as Radar, are increasingly charging providers of opaque insurance products. The insurance industry has been struggling with an image problem for years. RealXS Insurance Software enables it to break new ground.
Real XS offers the unique opportunity to increase efficiency and productivity thanks to optimal transparency - both internally and externally.
Real XS offers total chain transparency. It is clear to all links in the chain what the content of the insurance product is, which risks are excluded and which risk-bearing parties are involved. An "on demand" instantly available automated "Advice File" makes all pros and cons of (also complex) insurance products clear to all parties. In a simple and unambiguous way, so that even "Henk & Ingrid" can understand it.
RealXS = costs down. On average, insurers use 55 per cent of gross premium to make benefits. From that comes the operating profit. The remaining 45 % of the gross premium covers overhead, advertising and distribution costs. With Real XS, you can reduce your overhead & distribution costs by 50 to 60%.
RealXS = efficiency and staff engagement. If your employees can fully focus on performing more intelligent work, your organisation will work more efficiently.
The top 3 departments where you can save labour costs are: acceptance/document formatting, correspondence/communication and internal information delivery. By translating these efficiencies into lower consumer prices, you not only increase your risk spread but also your decisiveness.RealXS = mindset change internally and externally. It remains to be seen as to when paying or receiving commissions, commissions, brokerage, bonuses and profit-sharing to employees or intermediaries will be banned. Again, enough reason to look for an alternative remuneration system. RealXS puts the interests of the consumer first: after all, the customer is king. With this alternative, RealXS offers insurers and intermediaries a constructive working atmosphere and mentality. In it, they can achieve a high-quality standard for unambiguous risk quality. Very important if you want to combine lowering premiums with increasing your profitability. Which solutions we have developed for this within our software, we can of course show you.
RealXS = management information 'on demand'. This is particularly relevant for management when determining the strategy of your company. But also for ensuring the chances of continuity and profitability.
RealXS = capturing and safeguarding knowledge and experience. Year after year, a lot of knowledge and experience is also lost in the insurance profession due to outflow and retirement. By digitising this knowledge in time, the costs that this loss entails can be avoided. RealXS Insurance software has been developed in such a way that (also retired) experts can still record their knowledge in it. This way, later generations can still make use of it. Knowledge transfer can thus be embedded in your corporate culture.